Returns & Exchanges

At Alexander, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your email to the box and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.